Returns & Exchanges

At יוקה ומפלצות, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange items within 30 days of receipt.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for the return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund or exchange within 5-7 business days.