Frequently Asked Questions
Everything you need to know about shopping with Yuka & Monsters
What is the typical shipping time for my order?
We process most orders within 1-3 business days. Depending on your location, standard shipping usually takes 5-10 business days to arrive.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return process.
Are the products safe and quality-tested?
Absolutely. At Yuka & Monsters, we prioritize safety and durability. All our products undergo rigorous quality control checks to meet international safety standards.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payments like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship our monsters and products worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.